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Return Policy

Return Policy

We have created this return policy to make the return process as easy as possible and to allow us to complete your return in an expedited manner. Please review the following return policies and follow the one that matches your situation.

General Returns/Exchanges

This policy covers all items not fitting any other policy. You will have 7 Days from the date that the item arrives at your home or business to initiate a return or exchange with us. You MUST contact us prior to sending the product back to us. We will issue an RMA number to you so we can better track your return. The RMA number must be written on the outside of the package so we can identify your return. You will be emailed a form that must be included in the package for us to complete the return. Failure to follow these instructions could lead to a delay in processing your return. Please allow up to 3 weeks to process your return. The refund amount will not include any shipping charges. All returned items must be unopened, in new condition and returned in the original shipping container. If the return does not follow all of these requirements, we may have to charge more for the restock fee. Please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. for all return requests.

Restock Fee Schedule

All returns are subject to the following restock fee schedule:

  • All Items - 5% Restock fee will be deducted from the return amount.
  • Rain Ponchos - 25% Restock fee will be deducted from the return amount.
  • Large Orders - All large orders may be subject to increased fees based on current supplier return fees.



Non-Returnable Items

  • Any items meant for consumption such as food, beverage, medicinal and supplemental products are not returnable.
  • All Nuclear related products are not returnable.

 

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